Free* Standard Ground Shipping On Most Sizes
For Orders Over $100!

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Important Details About Free* Shipping With Your ArtisanHD Print Order:

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  • Standard Products are typically manufactured and ready for shipping in 3-7 business days. Most ship within 3 days.
  • ArtisanHD offers online photo printing free* shipping via FedEx Ground for items placed on this site, if the package size does not exceed FedEx shipping size limits, is shipping in the continental US (48 states) and the order is over $100 (if not a flat fee of $15 will be applied). Please note ground shipping industry standard is 5-7 business days. Please expect delays around the holidays. 2-day air upgrades are recommended.
  • ArtisanHD FedEx Shipping Explanation ImageIf a package exceeds the FedEx size limit, (96” in length, or 130” in length and girth (2xW + 2xH + L) (Example: 48”x40”x3” – 40″x2 + 3″x2 + 48″ = 134″), an additional fee of $100 will be applied to the cart.
    • NOTE: A typical package adds 6” to the size of the ordered item in the length and width dimensions.
  • Any package measuring more than 108” in length, more than 165” in length and girth combined, or weighing more than 150 lbs, will need to be custom quoted for “Freight” shipping.
  • Shipping to Hawaii and Alaska is discounted but not free*. Any returned merchandise will have the cost of shipping deducted from any refund or credit.
    • NOTE: Orders, bids or quotes requested via the phone or email will have shipping calculated differently than via self-checkout on this web site and your quote / invoice will reflect those itemized charges.
  • There are no shipping pickups on weekends or holidays. If an order is placed over a weekend or on a holiday, it cannot be processed until the next business day. Service descriptions are listed as business days. Non-business days are not counted in delivery times.
  • Web order deliveries will be made on business days ONLY.
  • Out of stock items will be shipped once they are available.
  • Shipping descriptions like “Next Day”, “2-Day”, etc. are used to denote service levels and do not guarantee when you will receive your order. They represent time in transit after an item has been shipped. The delivery times are based upon item availability and shipping to urban areas within the continental US (48 states). Delivery to rural areas, Alaska and Hawaii may take longer.
  • Free* shipping on orders over $100 may be upgraded to 2-day or 1-day shipping for an additional fee.
  • U.S. Orders: We will only ship to the credit card billing address or an approved alternate shipping address. We do not ship to PO boxes. If your credit card billing address is a PO box, please use an approved alternate shipping address.
  • International Orders: We do not ship web orders to addresses outside the U.S. (including APO boxes). Please request a quote via email or call a Graphic Consultant for assistance at 877-948-0009
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Please call 877-948-0009 for details on order status, online photo printing free* shipping delivery status, or with any other questions you may have.
*Hours of Operation are Monday through Friday 8am-5pm, excluding holidays. Shipping Policy updated as of 3/26/2021.