ArtisanHD Loyalty Rewards
Important Update to the ArtisanHD Loyalty Cash Program
To maintain the high standard of quality for which ArtisanHD is known while managing rising material and operational costs, we are concluding the ArtisanHD Loyalty Cash Program.
The program will officially end on Monday, April 27th, 2026. and no additional Loyalty Cash will be earned after this time.
All orders placed on ArtisanHD.com before Wednesday, February 25th, 2026 will continue to earn Loyalty Cash.
Though the ability to earn Loyalty Cash will end on Wednesday, February 25th, 2026, we are offering an extended period for you to redeem your Loyalty Cash through Monday, April 27th, 2026. Please note that any Loyalty Cash remaining after this date will expire as the program is retired in full.
If you have questions regarding your account or this transition, please contact our support team at support@artisanhd.com.
Thank you for being a valued ArtisanHD customer and for your continued trust in our work.
Frequently Asked Questions
When does the window for earning new Loyalty Cash close?
You will continue to accumulate Loyalty Cash on all eligible purchases through Wednesday, February 25th, 2026. Following this deadline, the earning phase of the program concludes for all users, and no further credits will be generated from new transactions.
What is the final date to redeem my existing rewards balance?
All outstanding Loyalty Cash must be applied to new orders by Monday, April 27th, 2026. We encourage you to plan your upcoming projects accordingly to ensure you utilize your full balance before the redemption portal is permanently deactivated.
Can my remaining balance be converted into a refund or cash?
Promotional credits hold no external monetary value and are non-refundable. They are designed exclusively for use within the ArtisanHD storefront and cannot be exchanged for currency or transferred between different accounts.
What happens if I have an order in progress when the program ends?
Any order successfully placed and confirmed before the earning deadline will receive the appropriate rewards credit. For redemptions, the order must be fully completed and processed before the final expiration date to utilize your balance.
Will I receive a reminder before my points expire?
We recommend checking your account balance and noting the final expiration date to avoid any loss of credit as the program is retired. While we strive to maintain clear communication throughout this transition, the responsibility for redeeming credits before the deadline rests with the account holder.
Terms and Policy Details
This section serves as the formal notice of policy change and outlines the updated governance of the ArtisanHD Loyalty Cash program.
Program Retirement and Accrual
The ArtisanHD Loyalty Cash program is moving toward a full retirement. Effective at midnight ET on Wednesday, February 25th, 2026, no further Loyalty Cash will be issued or added to customer accounts regardless of transaction volume or frequency. This conclusion applies to all account tiers and customer categories and marks the final date for Loyalty Cash accumulation.
Redemption Window and Final Expiration
Current Loyalty Cash balances remain available for use through Monday, April 27th, 2026 following the publication of this notice. All redemption capabilities will be deactivated at midnight ET on Monday, April 27th, 2026. Any Loyalty Cash that has not been applied to a completed order by this deadline will be forfeited. ArtisanHD does not provide extensions for expired Loyalty Cash or manual overrides for balances remaining after the program is retired.
Valuation and Usage Restrictions
Loyalty Cash is a promotional credit provided at the sole discretion of ArtisanHD and carries no inherent cash value. It does not constitute a form of currency and is not refundable or exchangeable for cash or any other form of legal tender. These credits are intended for use toward eligible product purchases on the ArtisanHD website and cannot be applied toward shipping costs, taxes, or previously completed transactions.
Administrative Rights and Modifications
Participation in the Loyalty Cash program does not constitute a contractual right or a vested interest. ArtisanHD maintains the authority to modify, suspend, or terminate the program or any specific credit balance at any time. Our team is committed to a seamless transition and remains available to assist with questions regarding your account status through our standard support channels.